Deutsch (DE)English (EN)Français (FR)Nederlands (NL)
Sports and leisure hotel SONNHALDE ***

Useful information / GTC

Rooms

All rooms are non-smoking rooms and have shower, WC, hair-dryer, cable TV and telephone. Some rooms have Wi-Fi and balcony.

 

Bookings

It is possible to book particular types of room.  As far as possible, we will gladly consider your requests regarding room numbers and floors.

 

Arrival and departure

On the day of your arrival, you can check in from 14.00 hours.
We reserve your room(s) until 18.00 hours for you. Please arrange any later arrival with us.
You should have checked out by 11.00 hours on the day of your departure.

 

KONUS – guest card

This enables you to make free use of the public transport facilities in the High Black Forest area and take advantage of the special rates and reduced admission prices (included in the rate for the overnight stay).

 

Shuttle service

For our shuttle service (to and from our hotel), please contact our reception desk.

 

Bathrobes

You can hire a bathrobe for a one-off fee.

 

Parking

Our parking spaces are free of charge. We have eight hotel-owned, roofed parking spaces, which can be hired on request during your stay.

 

Dogs

By prior arrangement, you can bring your dog with you provided you bring your own dog basket or blanket (subject to surcharge).

 

Payment

We accept payment in cash, by EC card, Maestro and credit cards (but not American Express cards).We do not offer reimbursement or credit for services you have not used.

 

Price list

On publication of a new price list, the previous one is no longer effective. Please note our current rates on the Internet on www.hotel-sonnhalde.de. The present VAT rate applies.

 

Contract of booking

The contract of booking is made as soon as both parties have confirmed the booking, whether orally or in writing.

 

Cancellation

You can cancel your room free of charge up to 5 days prior your arrival. We reserve the right to charge 80% of the room rate in the event of a cancellation 1 -4 days before arrival and to charge 100% of the room rate in the event of a cancellation on the day of arrival.